Frequently Asked Questions

An email address is required to allow for communication about your application and to provide you with the acceptance or denial email for the next steps.
Registering as a client allows us to set you up in the system and check your eligibility. After you are set up in the system, you will receive a Client ID that you will use for requesting a voucher.
Vouchers can only be issued 1 time every year (or every 2 years for optical care- eye glasses & exams).
If you need assistance with more than hearing aids and optical care at this time, you will need to visit a partner agency.
Vouchers can only be issued 1 time every year (or every 2 years for optical care- eye glasses & exams).
If you need assistance with more than hearing aids and optical care at this time, you will need to visit a partner agency.
As part of the AccessKC registration process, you will be asked to waive your rights under HIPAA so we can communicate with the vendor(s) you select to provide the service(s) you need. The online registration offers a simplified Authorization for Release of Data.
To review and execute a more formal authorization and consent for information, click here to access that form. After you print and physically sign the form, email it to Administration@AccessKC.org.

No. AccessKC covers the cost of an eye exam and one pair of glasses every 24 months (2 years).
Lens upgrades require a note of medical necessity. This note must specify a medical condition. As with many health insurance plans, anti-reflective coating (ARC), transitions lenses, or progressive lenses may only be:
• Necessary for and appropriate to the diagnosis, treatment, cure, or relief of a health condition, illness, injury, disease or its symptoms; and/or
• Not solely for cosmetic purposes or for the convenience of the client or the provider.
No. AccessKC does not assist with the cost of contact lenses.
Vouchers are issued only for AccessKC vendors.

At this time, you must request a voucher for dental care at one of our partner agencies.
No. Wisdom teeth extractions are not covered by AccessKC.
Vouchers are issued only for AccessKC vendors.

At this time, you must request a voucher for a durable medical item at one of our partner agencies.

At this time, you must request a voucher for a prescription at one of our partner agencies.

Frequently Asked Questions (FAQs)